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Systems Administrator

Détails de l'offre

location-pin Taguig, National Capital Region, Philippines
location-tag PNT00096_EN
About the role

The Systems Administrator is responsible for the day-to-day operations of the IT Infrastructure and Helpdesk Service team. Main responsibilities include managing and maintaining the server, storage, computer, and network infrastructure. This role manages performance, reliability, capacity, and security to ensure robust and secure systems Additionally, the Systems Administrator is responsible for defining routine processes for server, storage, and backup operations, including patching and recovery. Reporting to the regional/country IT manager.

What you’ll be doing
  • Manages Pontoon Incidents and Requests from the ticketing system
  • Manages all server, storage, and networking devices within Infrastructure and leverage monitoring solutions to proactively ensure reliable, high-performance delivery of systems services
  • Collaborates with Pontoon and Adecco IT internal team members on technical infrastructure projects
  • Operates backup and restoration capability to protect information assets and ensure business continuity and disaster recovery
  • Maintains device replacement life cycle upgrades, patches as needed for security and support
  • Partners with regional/global Adecco IT teams to support tech initiatives
  • Provides support for enterprise security incidents, including off-hour and weekend support as needed
  • Develops, trains, and provides work direction for Helpdesk and Jr. Systems Administrators
  • Possesses drive and interest in implementing best-practices for cloud-first strategies
  • Assists the IT manager to define and develop documented policies, procedures, and processes
About you
  • Bachelor’s Degree in computer science, computer engineering, information technology or a related field.
  • Has minimum of 5 years' experience in Information Technology field
  • Has ITIL V3 or V4 certification
  • Has exposure in using ServiceNow, Service Cloud (Salesforce) ticketing
  • Has experience with IT audits (SOC2, etc)
  • Strong organization and prioritization skills
  • Ability to make decisions independently, or escalate when applicable
  • Ability to establish and foster effective cross functional relationships
  • Ability to support and mentor a team of service/helpdesk
  • Desire to produce automation, redundant, and secure systems
  • Highly proficient in Windows implementation, management, and troubleshooting (Active Directory, MS Exchange)
  • Highly proficient in MS Stacks, Office 365, and AD administration, including MFA and SSO
  • Proficient in Windows Server Application Support, including File Serving, IIS, SQL Server, DNS, DHCP, and more
  • Proficient in desktop engineering including endpoint security (anti-virus / malware protection) and deployment automation
  • Proficient in Network management using Cisco Meraki Networking. Proficient in Palo Alto Networks Firewall configuration
  • Proficient in Phone System Management and VoIP solutions
  • Knowledgeable in Azure, O365 SharePoint
  • Knowledgeable in PowerShell Scripting and automation
  • Familiar with logging and monitoring platforms
  • Open to work at any shift 
Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together. Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way.

Ce que signifie rejoindre le Groupe Adecco.

Depuis plus de 50 ans, nous proposons des emplois à des milliers de personnes dans le monde. Nous accompagnons nos clients grâce à des services et solutions emploi innovants et en leur offrant une expérience personnalisée. Faire partie de notre Groupe, c’est rejoindre une équipe internationale passionnée par sa mission: accompagner les professionnels durant toute leur carrière professionnelle, et les entreprises dans la recherche et la gestion de leurs talents.

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