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Salesforce Technical Lead

Détails de l'offre

location-pin Londres, Angleterre, Royaume-Uni
location-tag 210003B6

Salesforce Technical Lead (Candidate)

Reporting to: Head of Solutions

Location: UK

Job Purpose:

  • To lead the development and maintenance of custom applications as well as the customization of products from software vendors, principally focused around our Candidate experience.
  • Provide technical leadership, mentoring, support and guidance to the wider Software Engineering team.
  • Running workshops, working closely with business with the ability to talk about trade-offs e.g. terms of config vs code.
  • Building strong relationships with the wider IT Team in the UK & I, the Global IT Team and the wider Adecco Group business.
  • Leading detailed functional analysis of high-level business requirements within the Candidate team.
  • Owns a deep functional knowledge of candidate systems and understands the technical implications for modification of a specific function of a system
  • Consultation and recommendation on projects and business requirements, working in association with Enterprise Architecture and Delivery teams.
  • Provision of 3rd level support as and when required.
  • Disseminate best practices on solution positioning and delivery.

Main Accountabilities/Measured On:

  • Quality of solution analysis documents (understandable in order to initiate Design Phase and support the test planning process)
  • Timely delivery of solution work, configuration or code that works per specification
  • Quality of solution delivery (results of unit testing and outcome from System and Integration Test)
  • Leadership of the candidate team, including clear development of the team. 360 feedback reviews will be important.

Stakeholders:

  • Enterprise Architecture team
  • Solutions team leaders
  • Delivery Team
  • IT Security team.
  • Wider IT Leadership Team.
  • Business SME’s

Main Tasks & Responsibilities:

  • Lead a team of software engineers, ensuring high quality delivery by providing clear requirements and direction
  • Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices.
  • This role will focus on building new solutions principally based on Salesforce into the core digital platform, along with leading and developing a focused team
  • Accurately report activities and status to the Delivery team / Enterprise Architecture team
  • Produce details business & system requirements (both functional and non-functional) document to be used by in the design process
  • Provides consultation and recommendation for improvements, new solutions and modifications
  • Translate software requirements into workable programming code in accordance with programming standards
  • Maintain software solutions repairing defects and adding enhancements
  • Document work, configuration and or code, to allow interpretation by wider audiences
  • Judges tradeoffs between technology, feasibility and best practice to make choices that fit the constraints of the project
  • Identify the varying skill sets and levels within the team to appropriately assign work and guide the project in the best way possible
  • Lead technical discussions and workshops with customers, internal and external.
  • Facilitate the understanding of the business and functional requirements by the development teams to ensure proper implementation
  • Support the project managers in creating the detailed project plan, identifying development & configuration work packages needed to meet the solution requirements
  • Responsible for the development and maintenance of custom applications as well as the customization of products from software vendors.
  • Write software code to implement requirements.
  • Provision of 3rd level support as and when required
  • Test software to production level delivery
  • Ensure that software written and tested complies with software guidelines.
  • May perform Application Developer duties

Management Responsibilities & Decision Power

  • Approach of analysis and detailed business requirements
  • Be willing to take the role of team leader / mentor as needed

Personal Attributes:

  • Strong team player
  • Strong problem analysis and resolution skills
  • Ability to manage a number of activities concurrently and to drive them to completion
  • Creative and analytic approach
  • Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense
  • People Skills
  • Excellent Communication skills and be able explain technical solutions to non-technical members of the team
  • Planning and Organizing
  • Customer Service

Professional & Leadership Experience:

  • 3+ years of experience in a hands-on Salesforce technical leadership position
  • Strong people leadership skills.
  • At least 2 years of experience as a Salesforce Developer
  • Knowledge of Salesforce, Service Cloud and Communities
  • Experience working with Apex and Lightning
  • Experience in Salesforce configuration, coding and architectural aspects
  • Experience and knowledge of working in the project methodologies agile, scrum, waterfall
  • 1+ year experience of Salesforce Communities experience
  • Knowledge of Salesforce.com customization functionality - Declarative & Custom Built
  • Experience in analysis and development
  • Experience in development tools and source control
  • Experience working in the target project methodology (agile, scrum, waterfall etc.)
  • Two or more current Salesforce certifications (PD1, PD2, Administrator, Sales/Service Cloud, Advanced Administrator).
  • Highly desirable experience of Pardot and marketing cloud implementations.
  • Experience of Agile software development proceses

Education, Experience & Training

  • University degree preferably in a scientific or technical subject with an analytical background
  • Knowledge of agile software development methodologies and/or ITIL Service Management processes

Minimum Requirements:

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